We offer exchanges and returns (for refund or store credit) within 30 days of shipment, provided your item is undamaged, unaltered and unwashed. For exchanges and returns for store credit (and for damaged/defective goods), we'll cover the cost of your return shipping. For refunds, we'll refund your order minus the cost of return shipping.
To start an exchange or return, email firstname.lastname@example.org and specify the item and we'll send you a return shipping label. Exchanges are subject to availability. Package your item securely and mail to:
135 Jackson St, #2A
Brooklyn, NY 11211
If you live in the New York City area, you can also exchange/return your item at one of our events, provided you contact us within 30 days of shipment and meet the terms above.